Five9

Emerging58% confidenceProfile verified Jul 18, 2026

Strategic importance is our editorial rating of how central this entity is to the technology landscape we track; confidence reflects how well-sourced and current the underlying evidence is.

Chokepoint Score

no direct dependencies recorded in the graph

Steady

Momentum

insider filing activity unchanged since last check

Headquarters

San Ramon, California, USA

Website

www.five9.com

Employees

2,400 (2026, approximate)

Founded

2001

Listing

FIVN · NASDAQ

Market Cap

$2.08B

Revenue (TTM)

$1.17B

Price

USD27.12 (+7.49%)

Market data as of Jul 29, 2026, 11:25 AM · Source: Yahoo Finance (delayed). Not investment advice.

Overview

Five9 is a cloud contact center (CCaaS) platform whose enterprise AI bookings more than doubled year-over-year, reaching $100 million in annual recurring revenue. Q1 2026 revenue rose 9.2% to $305.3 million, driven by a 68% jump in AI-related revenue to a run rate exceeding $125 million, with subscription revenue (82% of total) growing 13% and adjusted EBITDA up 41% to $74 million; full-year 2026 guidance is $1.254-1.266 billion, positioning Five9 as a clear example of AI strengthening rather than disrupting enterprise SaaS incumbents.

Strategic Connections

RingCentral: Five9 competes with RingCentral in cloud contact center and unified communications software.
Cloud Computing & Data Centers: Five9 provides cloud contact center (CCaaS) software within the broader cloud computing industry.

Strategic Risks

Data hygiene and integration complexity required for customers to realize AI contact-center value

Future Outlook

Enterprise AI bookings growth positioned as the primary catalyst for continued revenue acceleration

Sources

4 sources, 64% average source confidence — full citations in the Full Analyst Report.

Generated by InsightNodes — Technology Intelligence Platform. This report reflects sourced, evidence-backed information as of the dates cited above and is not investment advice.

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